Still Learning: January 2015

INTRODUCTION

A foodservice organization is a system. It is a set of interdependent parts that work together to achieve a common goal. The systems must follow the current update and flow of scientific management, the human relations movement, operations research, and general science theory.

To maintaining the foodservice industry, the foodservice industry must follow up the changes that socioeconomic trends and demographics changes because it is give affect to foodservice industry.
For example, the changing status of women,the large number of single-person households, population growth in the United States seems to be slowing, an increase in the Asian and hispanic population, the shift from manufacturing to technology and service industries, the awakened interest in the health and well-being of people and concern about improving the nutritional status of individuals and the shortage of qualified foodservice personnel. All of the factors give affect to foodservice industry and manager should be alert about this because manager can be alert of this changing and in orders to be competitive and successful in this market.

There is challenges facing the industry such as competition, maintaining sales volume, recruiting and retaining employees and labor costs. When there is challenges, there also be some suggestions to face it up. For example foodservice offering better pay and benefits including health care, child care subsidies and flextime, special events team that travel with menus , decorations and entertainment from institutions to institutions and others.

CLASSIFICATION OF FOODSERVICE
There is three major group :
-Commercial. Such as restaurant, supermarkets, snack bars and others that give and make profit to the organization.
-Noncommercial. Such as educational, governmental or institutional organizations that operate their own foodservice. It is upside down from commercial because it doesn't give or make profit to the organization.
-Military

THE SYSTEMS CONCEPT and APPROACH

Systems theory evolved from earlier management theories such as scientific management, the human relations movement, operations research, and general science theory.

The System Model

The triangular management model

Some key systems definition:

Inputs = Resources such as money, material, time, and information required by a system.
Outputs = Finished products and services of an organization.
Operations = The work performed to transform inputs into outputs.
Transformation = The processes required to change inputs into outputs.
Equifinality = The same outputs may be achieved from different inputs or transformational process.
Feedback = Information on how operations worked or failed or how they should be change to restore equilibrium.
Controls = The self-imposed plans and legal documents that impact the organization's function.
Management = The integration and coordination of resources to achieve the desired objectives of the organization,
Memory = Records of past performance that assist in improving future effectiveness.
Open System = A system that interacts with external forces in the environment.
Interdependency = The parts of the system interact and are dependet on another.